Head of programmes

Head of programmes 

Are you committed to building successful programmes worldwide? As head of programmes and a member of the management team, you will lead the programme department. With your experience in international programme management, you will provide guidance and leadership across 12 diverse programmes that help entrepreneurs create sustainable change. Are you ready to drive strategy and deliver results for maximum impact? Then this is your role!   

About PUM 

PUM is a unique NGO committed to making a positive impact on a global scale. With a network of 1,200 skilled experts, we collaborate with ambitious entrepreneurs in 26 countries and 12 programmes, sharing expertise to strengthen business ecosystems and create economic, social, and environmental impact. We work closely with small and medium-sized enterprises, as well as the organisations that support them. 
We believe in the power of collaboration and in the magic that happens when diverse perspectives come together. Together we grow!    

The role 

As head of programmes and a member of the management team, you serve as the strategic link between programme operations and the management team. In this role you’ll manage a team of 12 programme managers who coordinate programmes and match projects with skilled volunteer experts, oversee a team of four travel support officers who assist experts with their travel arrangements, and report directly to the COO, who holds overall responsibility for operations. Your daily activities will be varied and challenging: 

• Strategically guide and coach programme managers to ensure their expert communities are skilled, diverse, high-performing, and ready to deliver impactful programmes. 

• Lead strategic planning for programmes, anticipate trends, and collaborate closely with internal stakeholders, including both the head of region for Asia & South America and Africa. 

• Act as the strategic link between programme managers and the management team, translating programme priorities into actionable plans. 

• Turn programme analytics and evaluation feedback into strategic guidance, ensuring programme managers position the right experts to deliver maximum results. 

• Ensure compliance with organisational policies across programmes. 

Who are you? 

• You are a proactive, hands-on, and a strategic thinker with a Bachelor’s or Master’s working and thinking level. 

• You bring 10 years of relevant experience, including as a member of the management team.    

• You bring experience in programme management and leading an international team.    

• You have strong intercultural communication skills and collaborate effectively with different departments and stakeholders.     

• You have a strong focus on impact, quality, and results.    

• You play a key role in achieving PUM’s goals through the successful delivery of impactful projects. 

• You thrive in an organisation in growth and transition, enjoy contributing to further professionalisation. 

• You are fluent in English; French and/or Spanish is an advantage.   

• You are based in the Netherlands. 

• You are available for 30 to 37.5 hours per week.     

• You are data driven and comfortable with the use of digital tools, including Microsoft 365.     

What we offer     

This position at PUM offers a competitive salary ranging from €5.133 to €7.333 gross per month based on a full-time (37,5 hours) contract. We provide numerous perks, including an 8% holiday allowance, a 13th-month bonus, working-from-home and commuting allowances, 28 days of holiday, a pension plan, a vitality budget, and more. Our stunning office, conveniently located within walking distance of The Hague Central Station, boasts breathtaking views. Pre-screening is part of the selection process. At PUM, we celebrate diversity and inclusion as essential pillars of our organisation. We embrace the uniqueness of each individual, fostering an environment where everyone can thrive by being their authentic selves.    

Ready to make a difference? Join us!    

Becoming a head of programmes PUM isn’t just a career move; it’s a chance to drive meaningful change. Working at a volunteer organisation like PUM offers extra fulfilment. In addition to the benefits mentioned, here’s what else awaits you:      

• Building a brighter future: Contribute to the sustainable development of communities, cultivating a profound sense of fulfilment    

• Optimal knowledge utilisation: Put your expertise to its best use, making tangible impact on businesses worldwide.     

• Continuous learning: Embrace new perspectives and gain insights by connecting with diverse people and cultures.     

• Building a professional network: Collaborate with a vast network of stakeholders, including institutional funders, government entities, and NGOs.     

• International exposure: Immerse yourself in a multicultural environment, broadening your horizons.     

Ready to shape a brighter tomorrow? Apply now and be part of something truly meaningful!

In the case of a high volume of applications, we reserve the right to close the vacancy early and begin interviews before the deadline on 13th April 2026. Please submit your CV and motivation letter in English. Applying early is encouraged.